Monday, 21 March 2016

@WAR - Warwickshire Trading Standards latest alerts

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18/03/2016 Energy ‘refund’ scam

By Simon Cripwell on Mar 18, 2016 09:01 am
A Warwickshire resident reported falling victim to a scam email he believed had been sent by his energy firm EDF. The bogus email, which looked very genuine stated that as a loyal customer he was entitled to a £200 refund on his bill. He provided his card details directly via the email.
The fraudsters who had sent the email intermediately attempted to steal money from his account, but fortunately his bank spotted the scam and prevented the funds being transferred.
If you receive any sort of email from your bank, energy provider or trader you do business with, even if you think the email is genuine, NEVER provide you bank or card details via the email (or a link in the email). If you think the email is genuine, visit the company's website by typing its name in to the web browser and  using your user name and password to access your account.

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